". . . where the proper connection is
more than just a product"
more than just a product"
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sdhl.co.uk
is owned and operated by S & D Humphrey Limited 27 Boxgrove Avenue Guildford Surrey GU1 1XQ helpdesk@sdhl.co.uk +44 (0)1483 841935 |
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SDHL
Internet privacy policy
Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs. Your privacy on the Internet is of the utmost importance to us. At SDHL, we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. What SDHL gathers and tracks SDHL gathers two types of information about users: Information that users provide through optional, voluntary submissions. These are voluntary submissions to order goods, obtain quotations, etc.; Information SDHL gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows SDHL to better tailor our content to visitors' needs and to help our partners better understand the demographics of our audience. SDHL gathers User Information In The Following Processes: Optional Voluntary Information We offer an "E-mail this to a colleague" service. Our visitors can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a colleague". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose. Surveys SDHL may occasionally conduct user surveys to better target our content. We sometimes share the aggregated demographic information in these surveys with our partners. We never share any of this information about specific individuals with any third party. SDHL reserves the right to request any additional information necessary to establish and maintain your account for ordering goods and services. SDHL tracks user traffic patterns throughout all of this site. This data is used by SDHL to ensure site content is best matched to visitor' preferences/interests. SDHL might also gather information including the date and time of visits, the pages viewed, time spent at our site, user's domain name, browser and MIME type and the sites visited just before and just after this site. SDHL sometimes tracks and catalogs the search terms that users enter in our Search function as one of many measures of what interests our users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. This helps us continue to build a better service for you. Cookies We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain any personal information although it will enable us to relate your use of this site to information that you have provided. A cookie can't read data off your hard disk or read cookie files created by other sites. SDHL uses cookies to help visitors log-in and make it easier to move from web page to web page and to complete commercial transactions with us. You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site but this will make some areas of this site inaccessible. We do not partner with or have special relationships with any ad server companies. Information use SDHL uses any information obtained from users for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. The information is also used to enhance visitor experience, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users. Occasionally, we may also use the information we collect to notify you about important changes to this site, new services and special offers we think you will find valuable. As stated above, we use information that users provide to order goods and services, and to enable users to participate in services such as surveys. SDHL never shares this data with any third parties, including advertisers, sponsors or partners. Visitors who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. SDHL creates aggregate reports on user demographics and traffic patterns. Information sharing SDHL uses the above-described information to tailor our content to suit your needs and better understand our audience's demographics. SDHL will not sell, rent, swap, share or otherwise disclose information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. Security SDHL operates firewall and password protection systems. Once visitor data reaches our site, security software we use to guard all of our company’s essential business data protects your personal data as well. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. SDHL will use all reasonable efforts to safeguard the confidentiality of your personal information but transmissions on the Internet cannot be made absolutely secure. SDHL will consequently have no liability for disclosure of personal information due to errors in transmission or the unauthorised acts of third parties. We are not responsible for the practices employed by sites linked to or from the SDHL site nor the information or content contained therein. Where links are provided they are solely as pointers to information on topics that may be useful to the users of this site. Your consent By using this site, you consent to the collection and use of this information by SDHL. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices or privacy policy change at some time in the future we will post the policy changes to this page so that you are always aware of what information we collect, how we use it, under what circumstances we disclose it and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check this page periodically. Upon request we will provide visitors with access to a description of information that we maintain about them. If you are under the age of 18, you must not provide your name, e-mail address or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law. |